Delivering positive work outcomes to New Zealanders
our model
We use a Lead Clinician model, where the claim is received from the Claims Manager and allocated to a Lead Clinician, either a Vocational Consultant or an Occupational Therapist.
The Lead Clinicians uses case management protocols to ensure service specifications are met and the involvement of secondary clinicians is gained to achieve the outcome sought.
The case management protocols ensures that appropriate multi-disciplinary service is delivered to achieve the referral goals.
It also ensures that there is a consistent delivery across the group and across regions so the outcome is of the same high standard.
The model ensures there is no fragmentation of service delivery and that there is no obstacle in gaining the collective benefit of multiple stakeholders working together to deliver with intensity and urgency.
This model is underpinned by monitoring outcomes and benchmarking attainment of every clinician and formally feeding back on performance which ensures capability.
our clinicians
Occupational Health Therapists |
Vocational Consultants |
Physiotherapists |
|
Northland |
Rebecca Clay Active Physio Kaikohe Active Physio Kerikeri Momentum Health Restart Rehab |
AIM |
Active Physio Kaikohe Active Physio Kerikeri Momentum Health Warkwoth Physiotherapy |
North Shore |
Co-Motion Dynamic Results Ltd Ergometrix Active Physio |
Focus On Jobs |
Coast Physiotherapy Group Active Physio Albany With gyms at:
|
AucklandCentral |
Active At Work Co-Motion Soleus Ltd Active Physio Ellerslie Active Physio Greenwoods (Royal Oak) Active Physio Highbrook Active Physio Howick |
Focus On Jobs |
Active Physio Dominion Rd Active Physio Ellerslie Active Physio Greenwoods (Royal Oak) Active Physio Highbrook Active Physio Howick Active Physio Manukau Rd (Epsom) |
AucklandWest |
Ergometrix Dan Harvey Active Physio Bay Roskill |
Focus On Jobs |
Active Physio Bay Roskill Sports and Spinal |
AucklandSouth & East |
Soleus Ltd Active Physio Howick -Erin Holland & Assocuates Active Physio Highbrook Active Physio Takanini Active Physio Counties Franklyn Physiotherapy |
Focus On Jobs |
Active Physio Howick Active Physio Highbrook Active Physio Airport Oaks- Renata Te Paa & associates Active Physio Takanini Active Physio Counties Franklyn Physiotherapy |
Waikato & The Lakes |
Work Outcomes |
Work Outcomes |
Work Outcomes |
Bay of Plenty |
Active Physio Thames Physiotherapy |
Accomplish BOP |
Active Physio Thames Physiotherapy |
Taranaki |
ReworksNZ – Andrea Leatherby Active Physio – Siobhan Roebuck & Associates APT |
ECS Connections Career Planning & Support - Michelle Coronno & Jennie Miller Jobs@NZ |
Active Physio New Plymouth Active Physio Opunake SMT Physio |
Palmerston North |
Active Physio Palmerston North |
Active Physio Palmerston North |
Active Physio Palmerston North |
Wanganui |
Active Physio Whanganui |
Active Physio Whanganui |
Active Physio Whanganui |
the process
We have 5 clear steps in delivering our services:
- Referral Receipt and Allocation
All referral can be sent to head.office@activephysio.co.nz
Allocation will then be made to the appropriate Lead Clinician within the day. Acknowledgement of the referral receipt will be the same day and acceptance of the referral within 2 days. - Preparing for the Meeting
The Lead Clinician will coordinate the process of arranging for the initial meeting by reviewing all the relevant information; communicating with other relevant stakeholders and arranging the time and meeting place appropriate for the client. - The Meeting
The Lead Clinician will facilitate a meeting between all relevant parties and whanau to identify the barriers to return to work and discuss the options for rehabilitation. This occurs within 2 days of the acceptance of the referral. - Finalising the Plan
In discussion with all the stakeholders including the Claims Manager and Employer where appropriate the plan agreed upon by all parties. This occurs within 2 days of The Meeting. - Delivering the Programme
Within the agreed perimeters we involve our integrated and experienced clinicians to gain a positive outcome. The Claims Manager is fully informed at all times if issues arise. Reporting occurs within 2 days of the completion of the service. We measure the client, employer and the claims manager’s experience of our service through satisfaction surveys.